NAICS 561422 · Administrative and Support and Waste Management

Telemarketing Bureaus and Other Contact Centers: Business Name Ideas

48 name ideas, the official industry definition, and 3,370 U.S. business locations broken down by state.

What this industry covers

This U.S. industry comprises establishments primarily engaged in operating call centers that initiate or receive communications for others via telephone, facsimile, email, or other communication modes for purposes such as: (1) promoting clients' products or services, (2) taking orders for clients, (3) soliciting contributions for a client, and (4) providing information or assistance regarding a client's products or services. These establishments do not own the product or provide the services they are representing on behalf of clients.

Businesses classified here include

  • Customer service call centers
  • Floral wire services (i.e., telemarketing services)
  • On-line customer service centers
  • Order-taking for clients over the Internet
  • Telemarketing bureaus
  • Telemarketing services on a contract or fee basis
  • Telephone call centers
  • Telephone solicitation services on a contract or fee basis
  • Wire services (i.e., telemarketing services), floral

Definition and examples from the 2017 North American Industry Classification System (NAICS 561422), U.S. Census Bureau.

Name ideas for telemarketing bureaus and other contact centers

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U.S. business numbers

3,370Business locations (establishments)
385,860Paid employees (mid-March)
$13,729,569,000Annual payroll
$35,582Average pay per employee
114.5Average employees per location

Locations by number of employees nationwide

1-41,195
5-9369
10-19356
20-49467
50-99300
100-249282
250-499194
500-999145
1,000+62

Source: U.S. Census Bureau, County Business Patterns 2022. Counts cover employer establishments (businesses with paid employees); self-employed owners without staff are not included. Small establishments with 1–4 employees include those that reported no paid employees in mid-March.

Top states for telemarketing bureaus and other contact centers

  1. Florida 372 locations
  2. Texas 302 locations
  3. California 290 locations
  4. Ohio 169 locations
  5. New York 142 locations
  6. Arizona 134 locations
  7. Georgia 131 locations
  8. Pennsylvania 109 locations
  9. Missouri 101 locations
  10. Illinois 100 locations

All 49 states

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